Take a peak into my journey!

Ryan Banks

Contact Info:

Certifications & Diplomas

  • Ignition Core
  • CCNA - Implementing and Administering Cisco Solutions
  • Cisco Devnet Associate - Developing Applications and Automating Workflows with Cisco Platforms
  • VCP-DCV 2022 – VMware Certified Professional-Data Center Virtualization
  • Industrial Maintenance Electrician Diploma
  • Commercial Refrigeration Technician Diploma
  • GCAP Ammonia Operator I

Site Reliability Engineer — IT/OT Engineer — Industrial Automation & Refrigeration

Critical thinking professional that is driven to provide solutions in technical situations using techniques learned in various trainings and real-world applications in highly technical industries.

  • Knowledgeable with plant floor network switching and virtualization
  • Skilled in maintenance and managing technical systems while training/leading incoming technicians.
  • Proficient user of test equipment when troubleshooting electricity, electronics, refrigeration, networks, and mechanics.
  • Team oriented but also an efficient independent technician.
  • Customer oriented technician eager to readily find solutions using available technologies to troubleshoot, diagnose and repair complex equipment.
  • Adept using wiring schematics, diagrams, P & IDs, standard operating procedures, installation and maintenance documentation in order to troubleshoot and install complex equipment.
  • Adapts to changing environments concerning rules, regulations, equipment, procedures, and duty; difficult to overwhelm in demanding situations.
  • High aptitude for gathering information quickly and retaining knowledge in order to perform duties at hand.
  • Quickly read and interpret documentation to aid in situations requiring more knowledge.
  • Excel at communicating with superiors and with junior technicians.
  • Proven to perform exceptionally in pressure situations utilizing knowledge gained from continued learning and experiences in real world applications.

Key Competencies

System Networking · CPwE · Azure · Powershell · Leadership · Troubleshooting · Fluid Control · Industrial Automation · Motor Control · Pressure/Temperature Relation · FANUC Robotics · Python Programming · Go Programming · PLC Programming · Linux · Windows · VMware vSphere · IDMZ · Ignition SCADA · Ansible · Terraform · Ammonia Refrigeration · Adaptability · Verkada Cameras and Access Control · Git · Jira · DevOps · Microsoft Visio · Active Directory · Prometheus · Grafana · ServiceNow · FastAPI · Kubernetes

Education

Industrial Maintenance Electrician

  • Tennessee College of Applied Technology
  • January 2015 to December 2015

Commercial/Industrial Refrigeration

  • Tennessee College of Applied Technology
  • January 2016 to December 2016

Ammonia Refrigeration Operator I Course

  • Garden City Ammonia Program
  • Garden City, KS
  • November 2017

FANUC Robotics Tool Handling

  • Jackson State Community College
  • 2020

Professional Experience

Senior Site Reliability Engineer

Dairy Farmers of America
Remote
2024 - Present

  • Focusing on bridging the automation and reliability gap between IT and OT
  • Managing enterprise monitoring infrastructure
  • Deploy and manage enterpriese K8S using Microsoft AKS
  • Deploy and manage Azure application gateways utilizing terraform
  • Implementing OT Source of Trutch with ServiceNow
  • Deploy and manage our enterprise API solution utilizing FastAPI

Senior IT Operational Technology Engineer

Dairy Farmers of American
Remote
2021 – 2024

  • Technical resource for enterprise engineering applications
  • Design, deploy, and manage industrial networks based on CPwE standards
  • Deploy and manage VMware environments for industrial applications
  • Act as the bridge between traditional IT and traditional OT
  • Automating workflows to benefit our small team using Python, Powershell, Terraform, and Ansible
  • Manage Verkada cameras and access control for building security across the enterprise
  • Utilizing Jira, Confluence, Azure DevOps, and ServiceNow to plan and manage work
  • Design and deploy IDMZs to complete enterprise and manufacturing network segmentation
  • Deploying Cisco Industrial Network Director and using it for phase 1 network discovery at all sites
  • Travelling to each site to discover network device placement to prepare for IZE deployment and cable runs
  • Using Microsoft Visio to deliver network designs
  • Deploying new vSphere features, like content libraries, and teaching the team how to utilize them
  • Managing Active Directory for the separate enterprise OT domain
  • Integrating site acquisitions into our domain and segmenting networks
  • Utilizing Infoblox for the enterprise DHCP and internal DNS
  • Deploying and managing Windows Server for manufacturing domain DNS

Automation Technician & Network Support

Tyson Foods
2020 – 2021

  • Integral part of lock out tag out implementation at a startup facility.
  • Position of leadership for junior technicians and maintenance generalists as well as technical support for issues within the Humboldt, TN Tyson Foods complex.
  • Responsible for troubleshooting, installation, and repair of complex food processing electrical and electronic systems, automated processes, robotic processes, and network communication.
  • Work with Allen Bradley ControlLogix, CompactLogix, Point I/O and 525 VFDs
  • Network installation and troubleshooting for various end users and server applications along with equipment networking for PLCs, VFDs, HMIs, and other industrial equipment.
  • Work closely with corporate Network Engineers and IT Project Analysts to implement, troubleshoot, repair, and maintain LAN equipment for the entire 3 building industrial complex
  • Bring various devices online by connecting them to the switch according to VLAN
  • Troubleshooting and implementing Ignition SCADA to better assist production needs.
  • Vital part of implementing automated processes for production needs as well as implementing network related projects to aid team member experience

Refrigeration Automation Technician & Network Support

Tyson Foods
2017 – 2020

  • One of limited personnel to troubleshoot, maintain, and install industrial ammonia refrigeration applications along with basic refrigerant units as well
  • Utilized for the benefit of end users on their pc issues that would normally require outside support or buying entirely new setups
  • Started out in the group as the only one to handle complications in our automated processes as well as advanced electrical issues due to being a versatile team member
  • Trained in order to be made responsible for ammonia sensor maintenance and calibrations
  • Troubleshoot and maintain two multi-stage refrigeration systems along with three other single stage systems before the expansion of the entire facility
  • Heavily involved with the installation of the entire second engine room along with the roof top equipment that added three more refrigeration systems. I was also placed in charge of the new engine room’s entire daily operation
  • Collaborated with corporate engineers and technicians in order to maximize new equipment efficiency
  • Troubleshoot and repair Schneider Electric & Allen Bradley PLCs, various VFDs, control circuit boards, transducers, & all mechanical components of the system
  • Controls troubleshooting for hazardous processes dealing with higher-than-normal pressures, temperatures, and vacuums at a low of 18.5 inches